The following describes our procedures and outlines remedies in the case of problems. The text on this page may be changed at any time and should be checked before placing and order. If you have any concerns about our policies, please contact us.

Backups:
We make every effort to ensure all backups are valid. However, due to possible problems caused with storage devices and transfer methods, there is always a possibility of errors. Testing the backups yourself is recommended to prevent any such problems. In any event, we are not responsible for lost or damaged data.

Canceling:
You may cancel our service at any time. A refund may be granted, depending upon various factors, like the time of the plan and the reason for the cancellation. The amount of refund, or if there is one at all, will be made by us on an individual basis.

Disputes
Should the event arise in which you believe we have not fulfilled our obligation, we will make every effort to reach an amicable solution. Just provide us with the reason for our failure. Our goal is to make our customers happy with their sites. We realize that our business relies to a great extent on word-of-mouth and we will do all that we can to ensure you are happy with our service. In the event that a solution can not be reached and payment is not paid, you agree that this service will stop and any backups will be deleted.

Liability and Warranty
We are not responsible for any damages your business may suffer as a result of our service. We do not make implied or written warranties for any of our services. We deny any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by us. The client acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, client agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. You further acknowledge that our liability for our own negligence may not, in any event, exceed an amount equivalent to charges payable by the client for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.